Refund & Return Policy for BDtrainer.com
Effective Date: September 22, 2025
At BDtrainer.com (https://bdtrainer.com/), we strive to ensure that you are completely satisfied with your purchase. Please read our refund and return policy carefully.
1. Eligibility for Refunds and Returns
- Refunds or replacements are available only for damaged, defective, or incorrect products.
- Requests must be submitted within 7 days of receiving the product.
- Products must be returned in their original condition, including all accessories, packaging, and manuals.
2. How to Request a Refund or Return
- Contact us via WhatsApp (+8801864248814) or email (info@bdtrainer.com).
- Provide your order details, a description of the issue, and photos of the damaged/defective product.
- Our team will review your request and provide instructions for returning the item.
3. Refund Process
- Once we receive and inspect the returned product, the refund or replacement will be processed.
- Refunds will be issued via the original payment method within 7–10 business days after approval.
4. Non-Refundable Items
- Products damaged due to misuse, improper handling, or unauthorized modifications.
- Products returned because of change of mind or ordering the wrong item.
5. Contact Us
For any questions regarding refunds or returns:
Address: House 3, Lane 2, Block A, Section 6, Mirpur, Dhaka 1216, Bangladesh
WhatsApp: +8801864248814
Email: info@bdtrainer.com
Facebook: BDtrainer Official